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Bridging industry-specific CRMs with Elixir

GoulvenClech

GoulvenClech

Bridging industry-specific CRMs with Elixir

One challenge with industry-specific CRMs is the lack of standardisation.

Each has its own API (from modern REST APIs to legacy FTP servers) with different data structures, formats (JSON, XML, CSV), and documentation (or lack of)… without the proper architecture, it can turn into a spaghetti-code nightmare.

In this article, we’ll explore how Elixir « behaviours » helped us connect our real estate auction platform to multiple CRMs, without sacrificing maintainability and scalability!

2 comments
/elixir/phoenix#article#crm#polymorphism
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mafinar

mafinar

I just came across this. I am going to read it later tonight. CRM and other line of business apps are good candidates to be made with Elixir and it’s a pity we don’t have many of those.

Thanks for sharing.

2
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CernyGod

CernyGod

i’ve had to deal with syncing contacts and activities too, and ended up building a lightweight elixir app that polls their api and pushes updates into our system through a genserver

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