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Eurostar AI vulnerability: when a chatbot goes off the rails

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Eurostar AI vulnerability: when a chatbot goes off the rails

TL;DR Introduction I first encountered the chatbot as a normal Eurostar customer while planning a trip. When it opened, it clearly told me that “the answers in this chatbot are generated by AI”, which is good disclosure but immediately raised my curiosity about how it worked and what its limits were. Eurostar publishes a […]

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